Then you’ve come to the right place. Read on for our FAQs, and if you still can't find your answer you can ask us directly instead.
We recommend storing dry, or unopened wet WHISKAS® Cat Food products in a cool dry place, not subject to extreme hot or cold temperatures. Our dry products should not be stored in areas of humidity (washer, dryer, refrigerator, etc.) or near odorous materials (detergent, fertilizer, etc.). If possible, store our dry products in a plastic container (keep the product in the bag with top folded closed for best storage).
Yes. Any unused portion needs to be refrigerated in a sealed container. We recommend using the food within four days of opening. You may allow the food to sit at room temperature for up to thirty minutes or microwave the food for a few seconds (in a microwave-safe dish - not in the can!) prior to feeding, as some cats do not care for cold food.
Yes, this product should be refrigerated after opening. It will keep in the refrigerator for just under a week. We suggest bringing it to room temperature prior to serving for your cat's maximum enjoyment.
All of our WHISKAS® products are made in Australia.
Shelf life studies are conducted on our products to determine optimum quality over time. If you have a concern about he freshness of your product, please note the Batch number of the product, and contact customer enquirers on: 1800 640 111
We do not tolerate forced labour in any aspect of our supply chain and we are extremely concerned about allegations of abuses taking place in the Thai fishing industry. We believe that as a global business we have a responsibility to contribute to the change that the Thai fishing industry needs to make to become a reliable and sustainable supply chain. As such, it is vital that we engage with, rather than abandon the industry, to improve conditions and to stamp out any human rights abuses. We do not believe that targeting one supplier is driving the change needed in the region.
We are working with a reputable third party organisation to establish transparency and visibility across all the tiers of our supply chain within Thailand. The findings are due to be ready in July, after which we will be in position to publically publish a specific and detailed plan.
We are genuinely committed to sustainable seafood sourcing across all dimensions of sustainability including social, environmental and economic factors. Through our Fish Sustainability commitment, our goal is to source 100% sustainable fish by 2020. Through partnerships with the Marine Stewardship Council (MSC) in Europe and Monterey Bay Aquarium Seafood Watch® program in the U.S., we have introduced responsibly sourced fish in all of our WHISKAS® lines. To read more please visit http://www.mars.com/global/about-mars/mars-pia/our-supply-chain/fish.aspx
No. Our WHISKAS® Adult Dry Cat Food has been formulated to meet the nutritional levels established by the AAFCO Cat Food Nutrient Profiles for adult cat maintenance only. We have a kitten formula in our dry line (WHISKAS® Kitten with Chicken) that delivers great taste and that is specially formulated to meet the nutritional levels established by the AAFCO Cat Food Nutrient Profiles for All Life Stages.
No. WHISKAS® Milk Plus is intended for intermittent or supplemental feeding only as it does not meet the AAFCO Cat Food Nutrient Profiles for All Life Stages or adult cat maintenance. We recommend feeding your weaned kitten a mixture of WHISKAS® Kitten (with Chicken) Dry Food and WHISKAS® Wet Food.
Always note the weight of your cat and follow the feeding guideline printed on WHISKAS® Products.
It depends on the size and variety of the product. Please refer to the calorie statement which appears under the guaranteed analysis on product packages, or the Our Products section of whiskas.com.au to find out the calorie content for your specific product.
No. Dogs and cats have different nutritional requirements and should be fed food that is formulated for them. However, if your dog accidently eats WHISKAS® Cat Food, your dog should be fine if he is not on any special/restricted diet.
Gradually introduce the new WHISKAS® Dry Food over a 7 day period to avoid digestive upsets. Reduce the current food and increase WHISKAS® Dry until you are feeding it exclusively.
|Day 1-2||75% CURRENT||25% NEW|
|Day 3-4||50% CURRENT||50% NEW|
|Day 5-6||25% CURRENT||75% NEW|
|Day 7+||100% NEW|
Cats’ teeth are different from humans. They are designed for biting and tearing, so they are not efficient at chewing food. Depending on the size of dry kibble that they are eating, they may bite only once or twice before swallowing. If your cat is new to the diet, we recommend transitional feeding. As long as your cat does not vomit or exhibit other signs of digestive upset, then this should not be a concern.
If your cat is new to this food, then we recommend practicing transitional feeding. WHISKAS® Dry Food for cats (both kibbles and pockets) are complete and balanced, so your cat is getting what she needs. In order to encourage her to eat all of the food, we recommend transitional feeding. You can also portion food carefully, introducing one serving at a time, or limit the amount of food in the bowl to what the feeding guide recommends for a day and leave it out for a bit longer than usual to encourage your cat to finish.
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